Turn on the switch

The entire module is turned off by default. It is activated with a single switch, Use Custom Artwork, in the workspace settings.

It is a business decision, not a screen preference: workspaces that only sell standard products don’t even see the buttons for this module elsewhere in the suite.

The blank: the product that doesn’t change

The starting point is an ordinary product: colors, sizes, cost sheet, everything just like any other item in the catalog.

We call this product the blank — the garment or item exactly as it leaves the factory, with no intervention yet.

There is no need to mark it in any special way or anticipate that it might someday be customized. It is simply a product.

One click to create the custom

From the blank’s product record, a button creates a new product — the custom — using the blank as its base.

It is not an empty copy: the system takes every color and size variant from the blank and automatically incorporates it into the custom’s cost sheet as a component, variant by variant.

Design Specs: what can be decorated, where, and at what size

Before selling the custom, you need to tell it what customization it accepts.

Three master catalogs — reusable across all products in the workspace — support this definition:

In the Design Specs tab of the custom’s product record, those three lists are combined to declare exactly which combinations are valid for that product — a custom cap may accept embroidery on the front, while another custom T-shirt may accept printing on the chest and back.

This configuration is what later limits the options the seller can choose when building the order.

The sales order: customize line by line

With the custom configured, the seller adds it to a sales order just like any other product.

The difference appears at line level: with Use Custom Artwork active, every line containing a custom product displays a customization icon.

When opened, it builds the list of artwork that will go on that line — there can be several at once, for example an embroidery on the chest and a print on the sleeve of the same order.

• selects an artwork-type product already loaded, or uploads an image directly;
• assigns decoration, location and size — from the combinations that the custom has enabled in its Design Specs, not from the entire catalog;
• attaches reference files if needed;
• defines the price of that customization.

The total of those prices is added to the order line, so the customization value remains visible in the quotation without mixing the blank cost with the artwork cost.

Sync to SAP Business One

The sales order is synchronized to SAP Business One like any other — today, this is the only ERP connected to this flow, with more integrations on the roadmap.

The artwork details remain registered and traceable in LookPLM; on the ERP side, what matters for invoicing and stock travels resolved in the line price.

Work Order: copy and trace the route

Once the sales order is created, Copy to Work Order generates the work order from it, bringing each line with its product, quantity, and the link to the sale that originated it.

In the Work Order, the user assigns each line group the process route it must follow on the production floor — the sequence of manufacturing operations that batch will go through — and saves.

This is also where the customization details carried by each line from the sale can be reviewed, without editing them.

Cut Ticket: group production in SAP B1

The final stage lives in the production app for custom products.

There, available Work Orders can be filtered by route, product, work order, or sales order. The relevant ones are selected for production, and a button synchronizes them to SAP Business One.